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What Your Tech Support Agent Is Really Thinking When You Call
The content below was sourced from real posts on the Whisper app, the largest online community where people anonymously share real thoughts and feelings. Join the community to continue the conversation today.

There are limits to your abilities.

1
I work in tech support and there are two things I can't fix: entitlement and incompetence.

From:
Oklahoma City, Oklahoma, US

There's usually a simple solution.

2
I work in tech support. I've encountered four people who have had problems with their computers... Which have been resolved by plugging them in. 🙃

From:
Somewhere

It's your choice.

3
I work in tech support: ... If you're nice to me, I fix your problem quickly. ... If you're an angry ass hole to me, nothings getting fixed.

From:
Peterborough

Don't shoot the messenger.

4
I work in tech support for a major cell phone manufacture. The customers always feel entitled. Not my issue you spent $1,200 on a phone and no insurance.

From:
Somewhere

The struggle.

5
I work in tech support. I like my job but it's also stressful. Some days I wish I could just go back to retail. But there's no way I would make enough money.

From:
Pittsfield, Michigan, US

This usually does the job.

6
I work in tech support, and the amount of times we're told to just wipe and reset machines is just embarrassing, half the time we don't even find out what was wrong with it.

From:
East Kilbride, Scotland, GB

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